Terms of service

OVERVIEW
Welcome to By Zazy’s! The terms “we”, “us” and “our” refer to By Zazy’s. By Zazy’s operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a personalized shopping experience (the “Services”). By Zazy’s is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, including all policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover topics such as disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you may not access or use our Services.

ARTICLE 1 ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you confirm that you are of legal age in your state or province of residence and that you have given us permission to allow any minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including visiting or browsing our stores or purchasing products or services offered by us, we may ask you to provide certain information, such as your email address and your billing, payment and shipping details. You represent and warrant that all information you provide in our stores is accurate, current and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign or license your account to anyone else.

ARTICLE 2 OUR PRODUCTS
We strive to provide as accurate a description as possible of our products and services in our stores. However, please note that the colors and appearance of a product may differ from how they are displayed on your screen. This depends on the type of device you use to access the store and the settings and configuration of that device.
We do not guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or match the representation or description in our store.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products available per person, geographic region or jurisdiction on a case-by-case basis.

ARTICLE 3 ORDERS
When you place an order, you make an offer to purchase. By Zazy’s reserves the right to accept or refuse your order at its sole discretion for any reason. Your order is only accepted once By Zazy’s has confirmed it. We must have received and processed your payment before your order is accepted. Please review your order carefully before submitting it. By Zazy’s may not be able to accommodate a request to cancel once your order has been accepted. If we do not accept, modify or cancel an order, we will attempt to notify you by contacting the email address, billing address and/or phone number provided at checkout.
You may only return or exchange purchases in accordance with our refund policy.
You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.

ARTICLE 4 PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service is the price in effect at the time the order is placed, as stated in your order confirmation email. Unless otherwise stated, prices do not include taxes, shipping, handling, duties or import fees.
Prices displayed in our stores may differ from prices in physical stores or stores operated by third parties. We may occasionally offer promotions that are subject to separate terms and conditions. In case of conflict, the promotion terms will prevail.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases. You agree to promptly update your account information, including your email address and payment details, so we can complete transactions and contact you if needed.
You represent and warrant that your payment details are correct, that you are authorized to use the payment method, that charges will be approved, and that you will pay all charges including shipping and applicable taxes.

ARTICLE 5 SHIPPING AND DELIVERY
We are not liable for delays in shipping or delivery. All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs or circumstances beyond our control. Once products are handed over to the carrier, ownership and risk of loss transfer to you.

ARTICLE 6 INTELLECTUAL PROPERTY
Our Services, including all trademarks, branding, text, images, graphics, reviews, video, audio and design, are owned by By Zazy’s, its affiliates or licensors and are protected by intellectual property laws.
These Terms allow you to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify or use any content without our written permission. All rights not expressly granted are reserved by By Zazy’s.

ARTICLE 7 OPTIONAL TOOLS
We may provide access to third-party tools. These are provided as is without warranties or guarantees. We are not liable for any issues arising from their use. Use of such tools is entirely at your own risk.

ARTICLE 8 THIRD PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for the content or accuracy of these sites. If you access third-party websites, you do so at your own risk. Complaints or issues regarding third-party products must be directed to the third party.

ARTICLE 9 RELATIONSHIP WITH SHOPIFY
By Zazy’s uses Shopify to provide the Services. However, all purchases are made directly with By Zazy’s. Shopify is not responsible for any aspect of transactions between you and By Zazy’s.

ARTICLE 10 PRIVACY POLICY
All personal information collected is subject to our Privacy Policy [LINK]. Shopify may also process your data to provide and improve the Services.

ARTICLE 11 FEEDBACK
If you submit feedback, you grant us a worldwide, royalty-free right to use it for any purpose. We are not obligated to keep it confidential or provide compensation.

ARTICLE 12 ERRORS
We reserve the right to correct errors and update information or cancel orders if necessary.

ARTICLE 13 PROHIBITED USE
You may not use the Services for unlawful purposes, to violate laws, infringe rights, spread harmful content, or interfere with the operation of the Services. We may terminate your access if you violate these Terms.

ARTICLE 14 TERMINATION
We may terminate your access at any time without notice. You remain responsible for any outstanding payments.

ARTICLE 15 DISCLAIMER
The Services and products are provided as is without any guarantees.

ARTICLE 16 LIMITATION OF LIABILITY
We are not liable for any damages arising from the use of our Services or products.

ARTICLE 17 INDEMNIFICATION
You agree to indemnify and hold By Zazy’s and its partners harmless from any claims arising from your use of the Services.

ARTICLE 18 SEVERABILITY
If any provision is invalid, the remaining provisions remain in effect.

ARTICLE 19 ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and By Zazy’s.

ARTICLE 20 ASSIGNMENT
You may not transfer your rights under these Terms without our consent. We may transfer ours at any time.

ARTICLE 21 GOVERNING LAW
These Terms are governed by the laws applicable in the jurisdiction where By Zazy’s is established.

ARTICLE 22 HEADINGS
Headings are for convenience only and do not affect interpretation.

ARTICLE 23 CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services means you accept those changes.